Refund and Cancellation Policy

Effective Date: January 19, 2025

At DevToDSA, we strive to provide high-quality services and ensure that our users are satisfied with their learning experience. However, we understand that sometimes situations may arise where a refund or cancellation is necessary. This Refund and Cancellation Policy outlines the terms under which refunds or cancellations may be processed.

1. Refund Policy

We offer a refund in the following scenarios:

a) Eligible Refunds

Refunds may be issued in the following cases:

• If there is a technical issue with access to the platform that cannot be resolved within a reasonable time.
• If you purchase a course or service that does not meet the description or quality outlined on the platform.
• If you request a refund within 24 Hour of purchasing a course or service, and you have not accessed more than 50% of the course content.

b) Non-Refundable Situations

Refunds will not be issued for:

• Change of mind or personal preference after purchase.
• Services that have already been used or completed (such as accessing course materials or participating in events).
• Subscriptions or memberships for services that have been used in part or full.

c) Refund Request Process

To request a refund, you must:

• Contact us via email at info@devtodsa.com within 7 days of purchase.
• Provide your order number, the reason for the refund, and any supporting documentation if applicable.

We will review your request and process it within 14 business days. Refunds will be issued to the original payment method used for the transaction.

2. Cancellation Policy

You may cancel your subscription or service with DevToDSA at any time before the renewal date.

a) Course Cancellations

• You may cancel your enrollment in a course at any time before accessing the course materials, with a full refund.
• After accessing any course materials, cancellations will not be eligible for refunds but can be applied to future courses if eligible under our policy.

b) Subscription Cancellations

• You may cancel your subscription to our platform at any time before the next billing cycle.
• Cancellations will take effect at the end of the current billing period, and you will not be charged for the next cycle.

c) Event or Service Cancellations

• Cancellations for events, workshops, or special services should be made at least 48 hours prior to the event start time.
• No refund will be issued for cancellations made less than 24 hours before the event, unless due to exceptional circumstances.

3. How to Cancel

To cancel a course, subscription, or service:

• Email: info@devtodsa.com
• Phone: [Insert Phone Number]
  • Provide the following details:
    • Order Number or Subscription ID
    • Reason for Cancellation
    • Any relevant supporting documentation

Once we receive your cancellation request, we will confirm the cancellation and, if applicable, process any refunds within 14 business days.

4. Processing Times for Refunds and Cancellations

Refunds and cancellations will typically be processed within 14 business days. However, processing times may vary depending on your payment method and other circumstances.

5. Contact Us

If you have any questions or concerns regarding our refund and cancellation policy, please contact us:

• Email: info@devtodsa.com
• Address: 247008, Dehradun, Uttarakhand, India